Good Morning Kelly- great question. Thanks for posting!
We are happy that you want to apply for a second loan. If you have made your payment by Direct Debit which authorizes a withdrawal directly from your bank account, to retrieve the funds usually takes 3 working days to clear and then your loan status should then update to "Paid Off." Otherwise another form of repayment is by using your debit card which processes payments immediately if successful.
If you would like more details regarding the payment you have made online, please contact our Customer Service Department via phone at 0800-635-0841 or via Live Chat and a representative would be happy to assist you.
Hope this helps!