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Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk.
Representative Example: Amount of credit: £850 for 11 months at £146.30 per month. Total repayment of £1,609.25. Interest: £759.25. Interest rate: 150% pa (fixed). 277.6% APR Representative.
Contact us via phone, email or live chat for general enquiries about Pounds to Pocket products or services.
Contact us to make a late payment or to set up payment arrangements that work best for you.
The European Commission has set up an online service to help customers who have a complaint about goods or services bought online from traders in the European Union. If you have a complaint and have not been able to get it resolved, and you applied online, you can complain through the online dispute resolution (ODR) platform.
Use the Online Dispute Resolution (ODR) Platform.
You may need the following information when you use the ODR Platform:
Our name: CashEuroNet UK, LLC
Our email: complaint@poundstopocket.co.uk
Our website address: www.poundstopocket.co.uk.
Firm Name: CashEuroNet UK, LLC
Period covered in this report: 1 January 2018 - 30 June 2018
Brands/trading names covered: QuickQuid and Pounds to Pocket
| Product/Services grouping | Consumer Credit Lending |
| Number of complaints opened | 21,485 |
| Number of complaints closed | 17,653 |
| Percentage closed within 3 days | NA |
| Percentage closed after 3 days but within 8 weeks | NA |
| Percentage upheld | 17% |
| Main cause of complaint opened | NA |
For press enquiries about Pounds to Pocket, please contact via phone or email.
Pounds to Pocket is a member of the Consumer Credit Trade Association. For press enquires regarding the Consumer Credit Trade Association or personal loan industry, please visit www.ccta.co.uk.
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